Blog Archives

Technology – good or bad for our engagement at work?

In the latest RSA Animate video, Dave Coplin, Chief Envisioning Officer at Microsoft, imagines what might be possible if more organisations embraced the full, empowering potential of technology.  Access to technology theoretically makes us more mobile and offers better flexible

Posted in People performance and development

Family and friends as 360 assessment raters?

“If we’re basing all the responses on self-reports, which is the norm, rather than having somebody else giving them the feedback, then we may be handing people’s biased perceptions right back to them.“ Prof. Connelly, University of Toronto Research from

Posted in People performance and development Tagged with: ,

Engage for Success report published

The long awaited Engage for Success evidence report was published today.  Some of the key points of evidence about the importance of employee engagement to organisational performance (which have been gathered with leading research firms) include: one third of UK

Posted in People performance and development Tagged with:

Research on the business case for employee engagement

“Despite the difficulties and weaknesses it is hard to ignore the volume of studies which show, to varying degrees, with varying sophistication, a positive relationship between high performance/involvement work practices and outcome measures.” John Purcell in Engaging for Success A

Posted in People performance and development, Workforce diagnostics Tagged with: ,

Show me your money

In a groundbreaking experiment, Pimlico Plumbers asked all employees to share their salary details with others in the organisation. Like in most British companies, salary levels had been kept secret, so what is the impact on workers about sharing their

Posted in People performance and development Tagged with: ,

Linking employee and customer engagement

Employee research has often assumed that higher employee engagement drives higher customer engagement.  Sears employee-profit value chain is an oft cited example of this one-direction analysis. However, research recently published in the Journal of Marketing by Zablah et al. (2012)

Posted in People performance and development, Workforce diagnostics Tagged with:

Data protection at Santa Ltd

Prancer, the HR Director at Santa Ltd, was recently reviewing Data Protection policies at Santa Ltd using the ACAS Personnel data and Record Keeping report.  Prancer was thinking about conducting at employee survey at Santa Ltd during a quieter period

Posted in People performance and development Tagged with: ,

Surprising truth about motivation (Daniel Pink)

Posted in People performance and development Tagged with: , ,

Our research around organisational capability


We conduct regular research around developing different organisational capabilities. We have published research on behalf of the CMI and The Work Foundation. See more about our research in our Organisational Capabilities research pages.

Are you effective in your job?

Do you feel you can achieve your goals through your own effort?
Try our quick self assessment tool to help you judge whether you are working effectively.