A senior leadership team (SLT) in a small-to-medium-sized organisation was struggling. On the surface, there were signs of strain: underperformance, absenteeism, low morale, and a lack of clear delegation or decision-making authority. The Board had begun to raise concerns—not just about outcomes, but about the leadership team’s ability to function as a cohesive unit. Despite … Continue reading Case study: Revealing hidden dynamics in an SLT using systemic team coaching