Mapping social networks in organisations

This research explored the adaptability of social network mapping, a methodology developed by anthropologists to understand different cultures, to the business context. It explores why we would wish to understand informal social networks in our own organisations. Insight from this research confirmed the importance of understanding informal social structures in our workplace and how these contribute to employee engagement, retention, and career progression.

Published by The Work Foundation, June 2003. Authors: Kelly Drewery and William Davies.