What information do we collect?

We collect information on you: when you register, when you complete assessment exercises, or when you enter sales promotions and competitions.  Certain services that we provide may involve us collecting extra information, such as where you are, so the service can be provided as designed.  The minimum information we need to register you is your name and email address. We will ask you more questions for different services, including self assessment. We identify which details are required or optional.  We may also ask some other, voluntary questions during registration for certain services (for example, your age group or industry sector) so we can gain a clearer understanding of who you are. This also allows us to personalize services for you.

Use of your data

We do our very best to protect your privacy by using secure technology appropriately.  This means we make sure that we have appropriate security measures to protect your information; and your data is stored following UK Data Protection laws.  Our site is accessible via the internet. This means that people around the world who access our website can see anything you post on the website, for example, comments about an article.

We also collect different types of information about our users that is not publicly visible.  This is done for four main reasons:

1. To support our research and product development. We will collect and use individual user details only if we have your permission or we have sensible business reasons for doing so, such as collecting enough information to manage subscriptions. This data is managed in line with General Data Protection Regulations (GDPR).
2. To provide personalised services unique to individual users. For example, you have expressed an interest in learning more about how our services can help your business.
3. To help us to monitor and improve the services we offer
4. If we have permission from you to market services to you.  We respect your privacy. You may receive marketing emails from us unless you opt out of these communications (which you can do via an ‘unsubscribe’ link when receiving any email correspondence from us). However, we may email you occasionally with information or questions about your registration, your subscription account or postings, for example, with reminders, warnings or copyright requests.  We may contact you if you have provided us with your contact details when we met you, you have given us a business card, contacted us via our website, we have had contact online via social media such as LinkedIn, you have booked a workshop or training event, you have signed up to our newsletter or provided your details in some other way.

Under GDPR, the lawful base we rely on for processing this information is that we have a legitimate interest to keep you informed about our services and to promote the success of Talent Glue Ltd.

We will not share your personal information with others for marketing purposes.  Under law, we may release personal information to keep to relevant laws and government requests, to operate our systems properly and to protect both us and our users.  If you are a customer, we may share this information with other organisations to the extent that it is necessary for us to fulfil our contractual obligations such as a supplier.  

Your data protection rights