Capability development

People having a discussion

Who makes a difference in your organisation and how can you grow and keep them? Organisations that have a clear idea of their core capabilities are more agile and make the smartest use of their resources. They prioritise and invest their finite people development budgets on the skills and people that will make the most difference to their performance.

We help you to establish your priorities for investment through capability profiling, diagnostic assessments or coaching. We also help organisations evaluate their learning cultures and working environment to identify areas for improvement and find ways to make it more conducive for people to talk ownership of their continuing professional development. 

Our services

We design the service we provide for each client’s needs. For example, we have:

  • evaluated a dept’s core capabilities to help them plan for team restructuring, outsourcing and recruitment 
  • designed a leadership development programme to address the skill gaps in the senior workforce
  • cleated a lean, timely performance management process to ensure people feel their achievements are recognised and effort is aligned in a fast changing organisation
  • coached high potential people to navigate their own career pathway through the organisation

We also offer the following specific products and services

360 Assessment

Looking for a 360 assessment solution for you or as part of a development programme for a larger number of people? Our cloud based 360 assessment tool manages your full 360 assessment process including the option of coaching feedback sessions.

Capability profiling

Looking to better understand your people’s skills, capabilities or personal preferences? Our capability assessment tools offer immediate feedback and provide you with a skills profile to help strategically plan your development programmes and investments.

Performance management strategies

Sometimes as a result or growth or change, performance management processes become misaligned with the organisation’s needs. We work with organisations to help review the design of their performance management programmes to better fit the needs of their organisation. 

Our research and publications

We regularly conduct research around core capabilities in organisations – be this specific areas that organisations need such as leadership or innovation, or the methods to improve capability such as performance management or career development.

Business Benefits of Management and Leadership Development

High performing organisations report higher levels of line manager effectiveness. In high performing organisations people are twice as likely to have an effective manager, than in low performing organisations. There is considerable scope for improving the effectiveness of UK management and that, by doing so, organisational performance will improve.

Published by CMI and Penna. Author: Jackie Switzer. Research Manager: Kelly Drewery.

Harnessing creativity and innovation

This report explored how organisations can harness, and benefit from, their creativity and innovation. ‘Creativity’ is about the generation and sharing of ideas. The report focuses on what features characterise an environment conducive to creativity. ‘Innovation’ is the process whereby creative ideas are implemented and different strategies to implement innovation are explored. This research illustrates the importance of understanding how engaged workers can contribute significant intangible value to their organisation’s development.

Published by The Work Foundation. Author: Kelly Drewery.

Outsourcing and Offshoring: Implications for organisational capability

This research report explored implications for UK business around global changes in outsourcing to lower wage countries. The popularity of offshoring has nurtured a fear in high income countries such as the UK that even relatively high-skilled, well-paid jobs are now also under threat by this next wave of technology driven globalisation. The implications for changing capability in UK businesses is explored.

Published by The Work Foundation. Editor: Kelly Drewery; Authors: Greenwich University.