Diagnose the root cause of your team’s issues…
… and build their capability together to get unstuck
What if you could better tap into your team’s dynamics?
We help your team to create space to …
pause, take stock, and build on what’s working
name and shift what’s getting in the way
reflect and share honestly
…in a way that promotes:
coherence around roles and expectations congruence to meet conflicting stakeholder demands competence, adaptability, accountability and responsibility confidence to offer connection, compassion, collaboration
From working with teams at front line through to Board level for over 25 years, we regularly see the root cause of much team dysfunction is unclear team agreements
Team relationships aren’t a ‘nice-to-have’, they’re infrastructure
Teams succeed not just because of individual talent, but because members understand each other, navigate their environment, work together, and are skilled as team players
Team dysfunction costs organisations on average
–15%
in lost productivity
Helping you diagnose what is happening
Our Team RQ™ diagnostic shines a light on the quality of relationships inside your team. We focus on psychological contracting and the invisible agreements about who does what, how decisions get made, and what behaviours are acceptable.
Ideal for: front line through to Board level teams experiencing hidden friction, role confusion, or eroded trust. It can be repeated to measure change over time.
This evidence based snapshot of your team’s current dynamics kick-starts conversations about how you work together.
Take time to pause and reflect as a team on your team.
Team RQ Reset: Re-contracting around expectations and accountabilities
The team clarify how they work as a team not just what they want to achieve. It’s particularly powerful for teams emerging from significant change, or hybrid teams in need of a reset in their ways of working together. Its also suitable as the first stage of longer team development programme by enabling the team to agree on what they need and want to change.
What’s included: The package includes assessment for up to 15 team members, individual reports, a team report and an online 3hr reset workshop together with a team coach or team psychologist.
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Targeting particular team issues
We offer the following versions of the Team RQ™ as add ons:
Change fails because people’s nervous systems are trying to stay safe while the world moves. Adaptive teams design for that reality: they slow down to notice, speed up to learn, and keep the relationship intact while everything else is in flux.
Non-adaptive teams face poor coordination, identity loss, confusion and change fatigue. They become reactive, lose focus, and burn out.
Adaptive teams handle organisational change, complex projects, and uncertain markets whilst staying united. They maintain clear purpose, adjust quickly, and preserve trust under pressure. Adaptive capacity transforms change from threat to growth opportunity.
Add on: Team RQ™ Adaptive Team
Ideal for teams managing or emerging from mergers, restructures, or seeking to maintain effectiveness and trust through periods of uncertainty. We help you evaluate the relational impacts of change on the team and recontract on how you’ll work together in new ways.
What’s included: Delivered in the same way as the Team Reset, this add on goes deeper into adaptive team processes
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Many teams don’t fail because they lack talent, they fail because they run a culture that extracts more than it replenishes. Culture is what the team does under pressure. Regeneration is what the team does so pressure does not become harm.
Unresolved tension and conflict can lower morale and engagement. Without psychological safety, teams experience burnout, stress, and damage to relationships.
A safe team environment breaks this cycle enabling genuine collaboration, proactive wellbeing management, and sustained performance under pressure.
Add on: Team RQ™ Regenerative Team
Ideal for teams experiencing repeated burnout, high turnover or constantly bobbling along in survival mode. We examine people’s needs, contributions, team design, and team culture to understand how team- and system-level factors affect team wellness and capacity to perform.
What’s included: Delivered in the same way as the Team Reset, this add on goes deeper into the team contributions, needs, environment and culture
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Thinking together is not the same as talking together. Decent teamwork begins in your Tuesday afternoon meeting.
Operational pressure eliminates space for relationships and reflection, preventing teams from reaching their potential. Prioritising immediate short-term results keeps teams stuck.
How teams work together is inseparable from what they can achieve. Develop the relationships needed to excel.
Add on: Team RQ™ Decent teamwork
Ideal for teams committed to sustainable collaboration. We explore how different voices are valued, meaningful contributions are acknowledged, and how difficult ethical decisions are made as a team.
What’s included: Delivered in the same way as the Team Reset, this add on goes deeper into the team contributions, needs, personalities and priorities to explore what makes decent work for the team
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Inclusive cultures are not created by good intentions, they are created by good systems. The question is never “Do we value every voice?” It is “Which voices does our day-to-day design make easiest to hear?”
When dominant voices exclude others, psychological safety erodes and diverse perspectives are lost. Siloed working prevents genuine collaboration, fragmenting collective knowledge and problem-solving ability.
Inclusive cultures activate diverse thinking, strengthen trust, and enable sustained high performance.
Add on: Team RQ™ Neuro-inclusive Team
Ideal for teams seeking a genuinely inclusive culture. We explore the specific profile of your team, at a team level, and together turn insight into practical agreements for a more inclusive culture. We surface where people are thriving, where masking is happening, and help you build an environment that accommodates different ways of thinking.
What’s included: Delivered in the same way as the Team Reset, this add on goes deeper into neurodiversity and how different working styles are shaping everyday relationships, communication, and decision-making.
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Thinking together is not a meeting skill. It is a collective discipline: making it safe to be unfinished, and rigorous enough to become clear.
Leaders promoted for technical skills often default to task management. Teams then lack accountability, initiative, and struggle with conflict and wellbeing.
Building team skills collectively develops collaboration, psychological safety, and better handle complexity.
Add on: Team RQ™ Capability Assessment
Ideal when the employer is planning a team, group or leadership development programme. We support you to develop the often missed ingredient in such programmes around teaming and collaboration.
What’s included: Delivered in the same way as the Team Reset, this add on goes deeper into the teaming skills needed for the team to grow together.
Should you need a capability assessment as part of a broader development programme, we can support your programme in a bespoke way, together with team workshops, facilitation and team coaching support as required.
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Looking for your workshop to be a bit different?
LEGO® Serious Play® workshop: Discover what your team thinks by seeing what they build
This LEGO® Serious Play® team workshop offers a refreshingly different way to help teams connect, surface unspoken dynamics, and explore outdated processes. Ideal whether the team is forming, storming or evolving, it helps to build shared meaning from differing perspectives. You gain takeaways that are easy to revisit and cognitively sticky. These sessions can be applied to any team topics.
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Want a conversation about how we can help?
Select a time for an initial conversation about what you are looking for: